Frequently Asked Questions (FAQ)
Everything You Need to Know About Our Custom Candles, Workshops & Upcoming Brands.
Browse our FAQs to find answers to your most common questions.
While we offer a wide selection of high-quality, luxurious fragrances, we do not accept customer-provided scents. Our candles adhere to strict quality guidelines, ensuring that they are phthalate-free, paraben-free, and non-toxic. Additionally, not all fragrances are suitable for candle-making.
We provide fully personalized candles, including custom scents, colors, vessels, packaging, and branding to align with your vision or corporate identity.
Yes, the minimum order quantity (MOQ) varies based on customization complexity. Contact us for specific details on bulk orders.
Absolutely! Our private label candle service allows brands to create luxury, eco-friendly candles with custom branding and premium packaging.
Production times depend on order size and design complexity, but typically range between 4-8 weeks.
Customization & Orders
We exclusively use Brassica Napus Wax (Rapeseed Wax), a sustainable, biodegradable, and clean-burning alternative to soy and paraffin. This wax is known for its long-lasting burn time and excellent scent throw.
Yes! We are committed to using ethically sourced rapeseed wax, high-quality fragrance oils, and lead-free cotton wicks to create a clean, slow-burning, non-toxic candle experience.
Yes, we provide international shipping. Shipping costs and delivery times depend on location.
Yes, we offer custom samples before mass production to ensure you are satisfied with your bespoke design.
Simply contact us via email or through our website to begin the process. Our team will guide you through the design and production steps.
Wax, Sustainability & Shipping
Our workshops are hands-on, interactive experiences where participants learn how to make professional-quality candles using premium rapeseed wax and sophisticated fragrances.
Yes! We welcome private individuals, small groups, and corporate clients for public or private sessions.
You can book a session via our website or contact us for private workshop requests.
No experience is necessary! Our candle-making classes are designed for beginners and enthusiasts alike.
Yes! We offer tailor-made corporate workshops, ideal for team bonding, brand activations, and creative experiences.