RETURN AND REFUND POLICY
At Candle Salon, all of our products are carefully inspected before they are shipped. Due to the nature of our products used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Candle Salon within 7 days of delivery.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at firstname.lastname@example.org for further details.
We will grant you 14 days to judge if your purchase is satisfactory. Within this period you can return the product. You can take a close look at the product just like you would do in a shop and test if it lives up to your expectations. If you have your doubts whether you can still change your product then please contact us on email@example.com
If you are not all satisfied with the product then please return it to us in the original packing and unused. We will refund your money excluding the original delivery costs within 14 days. You have to pay yourself for the return shipment.